FAQs
About Faircado
Faircado is an AI-powered browser extension that helps you find the best second-hand alternatives when shopping online by searching from a database of over 10 million products from 70 different trusted partners.
A browser extension is a small software program that you can add to your web browser to improve its functionality and customise your browsing experience. Grammarly, for example, is a browser extension that checks your texts for grammar, spelling, punctuation and style errors.
The best thing about a browser extension is that you can easily use it without having to understand how it actually works.
Faircado was founded for one reason – to transform our current linear economy into a circular economy. Globally, 9,000 smartphones and the equivalent of an entire rubbish truck full of clothes end up in a landfill every second. Overall, only around 9 per cent of the world’s resources are reused multiple times as part of the circular economy. This means that more than 90 per cent of our resources have no additional value after their first use and remain as “waste” in our ecosystems. With Faircado, we want to help change this broken system by encouraging people to buy second-hand whenever possible.
Faircado was founded for one reason – to transform our current linear economy into a circular economy. Globally, 9,000 smartphones and the equivalent of an entire rubbish truck full of clothes end up in a landfill every second. Overall, only around 9 per cent of the world’s resources are reused multiple times as part of the circular economy. This means that more than 90 per cent of our resources have no additional value after their first use and remain as “waste” in our ecosystems. With Faircado, we want to help change this broken system by encouraging people to buy second-hand whenever possible.
Faircado is relevant for all consumers who want to shop both more sustainably and at a lower price. Faircado is also the best way to find second-hand treasures without investing a lot of time or money in the search.
So it’s actually for everyone…
Transparency at Faircado
Yes, 100% free
Faircado is completely free for you. If you buy something through us, our partners (the second-hand platforms) will give you a small commission as a thank you for referring another customer.
Faircado has partnerships with more than 50 platforms that sell second-hand products, such as eBay, Back Market, Grailed, Rebuy and Vestiaire Collective.
When shopping online for second-hand items, it can sometimes be difficult to find exactly what you’re looking for, as these items don’t have the same special code (EAN) that new items normally have. This is where our AI bot Gregor comes in!
Gregor is like your personal shopping buddy. He’s been trained to find second-hand items that match what you’re looking for, even if those items don’t have the usual special codes. Instead of using complicated terms like “match rate” or “relevance”, Gregor gives each item a “friendliness score”. This is his way of showing how closely each article matches what you’re looking for. The higher the score, the greater the match!
So, whether you’re looking for a cool vintage jacket or a rare book, Gregor is here to make your shopping experience easier and more enjoyable. Have fun shopping with Faircado and let Gregor help you find your perfect match!
As you browse an e-commerce website, we collect important information such as the product image, title and brand. Using AI, we analyse these characteristics and compare them with a huge collection of second-hand products sourced from our trusted partners.
At Faircado, we want to make your shopping experience as straightforward as possible. To ensure that you can get a clear picture of the product, we have standardised our condition descriptions:
- As new: Hardly distinguishable from new. They may have been opened or only used briefly, but you can hardly tell.
- Very good condition: These items have rarely been used, show only minimal signs of wear and are often supplied with original packaging or accessories.
- Good condition: These items have been used but are still in good condition with minor signs of wear.
- Fair condition: Shows signs of use but is still fully functional and ready for a second life.
- Refurbished: These items have been refurbished and tested to work like new. This is usually done by a manufacturer or specialised third-party provider.
Note: When you click on a result, you will be redirected to our partners’ page where you will find a more detailed description of the product’s condition. Remember that each partner may have their own guidelines for defining these conditions, so it’s always a good idea to check these!
Your privacy is extremely important to us. In summary, we only collect anonymous data to improve your user experience. Most of the privacy policies we follow are set by the browsers themselves, and we have no control over them. If you would like to learn more about our privacy policy, you can click here to view it.
Using Faircado
We have made it our mission to make buying used products just as easy as buying new items. That’s why using Faircado is as easy as it gets.
- Shop online on your favourite websites the way you’re used to.
- If there’s a pre-loved alternative for the item you’re looking for, Faircado will pop up in the right-hand corner of your browser and show you the best second-hand alternatives.
- You can filter your results directly in the pop-up by brand, colour, size and price to find the perfect item.
- Our latest feature – you can search for what you need directly in the pop-up. Just click on the Faircado extension icon in the top right corner of your browser to open the extension window where you can search for anything you like!
Registering with Faircado offers you a customised and enhanced shopping experience! When you create an account, you can:
- Save your favourites: find products you liked faster so you can go back to them anytime.
- Activate notifications: Be the first to know when a product you like is reduced in price or back in stock.
- Personalised recommendations: Over time, Faircado gets to know you better and can suggest products that match your tastes.
Your privacy is our top priority! All personal data you provide to us is stored securely and managed according to GDPR regulations, and is not shared with any third-party providers.
Although we do not currently offer support for mobile phones, we are working hard to make Faircado available on mobile devices. Stay tuned, because we are always striving to make your sustainable shopping experience even better.
Faircado currently supports 1.600 websites such as Amazon, Zalando, Goodreads, Asos and many more.
To find out whether a partner accepts returns, simply look for the corresponding symbol below the product title in the pop-up window. If you see the “Free returns” symbol, this means that the partner offers a minimum 14-day return policy at no additional cost. If, on the other hand, you see the “No returns” symbol, this means that the partner does not accept returns.